
If an app cannot use your Mac’s microphone, camera, screen recording, files, or other protected features, resetting its privacy permissions can fix the problem. The safest method is to remove the app’s permission in System Settings, then open the app and allow access again when macOS asks.
Quick Answer
To reset an app’s privacy permissions on a Mac:
- Open the Apple menu and select System Settings. 2. Select Privacy & Security in the sidebar. 3. Choose the permission category, such as Microphone, Camera, or Files and Folders. 4. Turn off access for the affected app. 5. Reopen the app and try the feature again.
What Resetting Privacy Permissions Does
macOS protects certain data and hardware by requiring apps to request permission. These controls are part of Transparency, Consent, and Control, commonly abbreviated as TCC. They cover access to items such as:
- The camera
- The microphone
- Photos
- Contacts
- Calendars
- Reminders
- Location Services
- Bluetooth
- Files and folders
- Accessibility features
- Screen recording
- Full Disk Access
When you reset a permission, macOS removes or changes the app’s approval for that category. The app does not gain access automatically. It must ask again, and you decide whether to allow it.
Resetting a permission does not normally delete the app, its settings, or its documents. However, some actions in this guide can close an app or restart your Mac. Save your work first.
If you are unsure which apps currently have access to your camera or microphone, see How to Check Which Apps Can Access Your Camera and Microphone on a Mac.
Reset an App’s Permission in System Settings
This is the preferred method for most Mac users. It works well when you want to reset one app’s access to a specific feature.
1. Save your work and quit the affected app
Before changing permissions, save any open documents or recordings. Then quit the app normally:
- Click the app to make it active.
- Choose App Name > Quit App Name in the menu bar, or press Command-Q.
If the app is frozen, you may need to force quit it. Force quitting can discard unsaved work:
- Choose Apple menu > Force Quit.
- Select the app.
- Click Force Quit.
- Confirm if macOS asks.
2. Open Privacy & Security
- Select Apple menu > System Settings.
- Click Privacy & Security in the sidebar.
- Scroll through the list of permission categories.
The names and available categories can vary depending on your Mac, installed apps, and system configuration.
3. Select the relevant permission category
Choose the category related to the feature that is not working. Common examples include:
- Camera: Video apps cannot use the built-in or connected camera.
- Microphone: Calls, recordings, or voice features cannot hear you.
- Screen & System Audio Recording: An app cannot capture your screen or system audio.
- Files and Folders: An app cannot open protected folders, such as Documents, Desktop, or Downloads.
- Photos: An app cannot access selected photos or your photo library.
- Contacts: An app cannot read or use your contacts.
- Calendars: An app cannot view or change calendar information.
- Accessibility: An app cannot control certain features or interact with other apps.
- Bluetooth: An app cannot communicate with Bluetooth devices or data.
For camera and microphone problems, select Camera or Microphone first. You can reset each permission separately.
4. Turn off the app’s access
Find the affected app in the list. Click its switch to turn permission off.
Depending on the category and macOS version, you may need to authenticate with Touch ID or your Mac login password before changing the setting.
If the app is not listed, it may not have requested that permission yet. Open the app and use the feature that needs access. macOS should display a request if the app is properly configured to ask for permission.
5. Reopen the app and test the feature
Close System Settings, then open the app again. Try to use the camera, microphone, screen recording, or other protected feature.
When macOS displays a message asking whether the app can access the feature, choose Allow if you trust the app and need the feature. If you choose Don’t Allow, the permission remains blocked.
Some apps have their own privacy or audio settings. After granting macOS permission, open the app’s settings and confirm that the correct camera, microphone, or output device is selected.
Reset Camera or Microphone Access
Camera and microphone permissions are common causes of problems in video calls, recording apps, browser-based meetings, and voice assistants.
Reset camera access
- Quit the app that cannot use the camera.
- Open Apple menu > System Settings > Privacy & Security > Camera.
- Turn off the switch next to the affected app.
- Reopen the app.
- Start a video call or open its camera tool.
- Select Allow when macOS asks for camera access.
Only grant camera access to apps you trust. When an app is actively using the camera, macOS may show a green indicator in the menu bar or near the camera area.
Reset microphone access
- Quit the affected app.
- Open Apple menu > System Settings > Privacy & Security > Microphone.
- Turn off the app’s switch.
- Reopen the app.
- Start a recording or call.
- Select Allow when prompted.
Then check the app’s audio settings. The app may have permission to use the microphone but still be listening to the wrong input device.
For additional microphone troubleshooting, see How to Fix the Microphone Not Working on a Mac. If the camera remains unavailable after resetting permission, see How to Fix the Camera Not Working on a Mac.
Reset Screen Recording Permission
Screen recording permission is separate from camera and microphone access. An app may be allowed to record audio but blocked from capturing the screen.
- Quit the screen-recording or meeting app.
- Open Apple menu > System Settings > Privacy & Security.
- Select Screen & System Audio Recording.
- Turn off the switch for the affected app.
- Reopen the app and start its screen-sharing or recording feature.
- Approve the request if macOS displays one.
Screen recording permission can expose visible information on your display, so grant it only to apps you recognize and trust.
Reset Files and Folders Access
If an app cannot open a document in Documents, Desktop, or Downloads, reset its access under Files and Folders.
- Quit the affected app.
- Open System Settings.
- Select Privacy & Security > Files and Folders.
- Expand the app’s entry if necessary.
- Turn off access to the relevant folder.
- Reopen the app and try to open the file again.
- Allow access if macOS asks.
A permission reset does not repair a damaged file or give you ownership of a file that belongs to another user. It only changes whether the app can request access to the protected location.
Reset Photos, Contacts, or Calendar Access
You can use the same process for personal data:
- Quit the affected app.
- Open System Settings > Privacy & Security.
- Select Photos, Contacts, or Calendars.
- Turn off the app’s access.
- Reopen the app.
- Try the feature again and approve the new request if appropriate.
For Photos, macOS may let you give an app access to all photos or only selected items. Choose the narrowest access that supports what you need.
Reset Location Services
Location access is managed separately:
- Open Apple menu > System Settings.
- Select Privacy & Security > Location Services.
- Turn off location access for the affected app.
- Reopen the app and use its location-based feature.
- Approve the request if you want to provide location information.
Some location features also depend on Location Services being enabled at the top of the settings page.
Reset All Permissions for One App with Terminal
If an app’s permission behavior is stuck, repeatedly denies access, or never shows the request again, you can reset its privacy decisions with Terminal. This method is more powerful than changing one switch in System Settings.
Warning: The command can reset multiple privacy permissions for the selected app. It may also cause the app to request access again the next time it uses protected features. Save your work and quit the app first.
1. Find the app’s bundle identifier
A bundle identifier is the internal name macOS uses for an app. The easiest way to find it is with Terminal:
- Open Applications > Utilities > Terminal.
- Type the following command, replacing
App Namewith the app’s exact name:
osascript -e 'id of app "App Name"'
For example:
osascript -e 'id of app "Zoom"'
Terminal should return an identifier similar to:
us.zoom.xos
2. Reset the app’s privacy permissions
Use the tccutil command with the identifier returned above:
tccutil reset All com.example.app
Replace com.example.app with the actual identifier. For example:
tccutil reset All us.zoom.xos
This removes macOS’s stored privacy decisions for that app. It does not uninstall the app or delete its documents, but the app may ask for several permissions again.
You can reset only one service instead of all permissions. For example:
tccutil reset Microphone com.example.app
tccutil reset Camera com.example.app
tccutil reset ScreenCapture com.example.app
The service names used by tccutil are technical and may not exactly match the labels shown in System Settings. If a service-specific command fails, use reset All for the app or change the permission through System Settings.
How to reverse a Terminal reset
There is no single undo command that restores the previous privacy decisions. To reverse the practical effect:
- Reopen the app.
- Use each feature that needs protected access.
- Select Allow when macOS asks.
- Review the app’s permissions under System Settings > Privacy & Security.
If you do not want the app to have a permission, select Don’t Allow instead.
Troubleshooting
The app does not appear in the permission list
An app usually appears after it requests access. Open the app and activate the feature that needs the permission. If it still does not appear:
- Confirm that you are changing the correct category.
- Quit and reopen the app.
- Restart your Mac.
- Install the latest version of the app from its official source.
- Test the feature in another compatible app.
A website running in a browser may require permission in both macOS and the browser. Check the browser’s site-specific settings as well as System Settings.
The app still cannot use the camera or microphone
Check the app’s internal settings and verify that the correct hardware is selected. Also make sure another app is not using the camera exclusively.
For a microphone, open System Settings > Sound > Input and confirm that the input level responds when you speak. For a camera, test another trusted app to determine whether the issue affects the entire system or only one application.
macOS never asks for permission again
First, confirm that the app’s switch is enabled in the relevant privacy category. If it is disabled and no prompt appears, quit the app and restart your Mac.
If the problem continues, use the Terminal command to reset the app’s permissions. Then open the app and trigger the feature again.
The permission switch is unavailable
Some settings are controlled by an administrator, configuration profile, or work or school management system. You may not be able to change them yourself.
Contact the person or organization that manages the Mac. Do not remove a management profile or alter security controls on a managed Mac without authorization.
Resetting permission did not fix the problem
Privacy permission is only one possible cause. Also check:
- Whether the app is muted or using the wrong input device
- Whether the camera or microphone is connected correctly
- Whether the app needs an update
- Whether another app is using the hardware
- Whether the user account has a broader system problem
- Whether the file, folder, or device itself is available
If multiple apps have the same camera or microphone problem, the issue may involve the hardware, connection, system settings, or macOS rather than one app’s permission.
Frequently Asked Questions
Does resetting an app’s privacy permission delete the app?
No. Resetting a permission does not normally uninstall the app or remove its documents. It changes macOS’s decision about whether the app can access a protected feature or data category.
Will the app ask for permission again?
Usually, the app asks again when you next use the protected feature. If it does not, quit and reopen the app, restart your Mac, or reset the app with tccutil.
Should I reset all permissions or only one?
Reset only the affected permission when possible. Resetting all permissions is useful when an app’s privacy settings appear corrupted, but it may cause several new permission prompts.
Is it safe to allow camera or microphone access?
Allow access only to apps you trust and recognize. Review permissions regularly under System Settings > Privacy & Security and turn off access that an app no longer needs.
Can I reset permissions for every app at once?
The System Settings interface is designed for reviewing individual permission categories and apps.
Final Thoughts
For most problems, turn off the affected app under System Settings > Privacy & Security, reopen the app, and approve the request again.